Memorial Hermann Named One of America’s Top Hospitals
System the only one in Houston to make prestigious 2014 list.
Jo-Carolyn Goode | 4/2/2014, 4:26 p.m.
HOUSTON - Memorial Hermann Health System has been named among the top 100 hospitals by the international business research firm Truven Health Analytics. The Truven Health 100 Top Hospitals® study identifies hospitals and leadership teams that provide the highest level of value to their communities, based on a national balanced scorecard.
The 100 Top Hospitals balanced scorecard measures hospital performance across 10 areas: mortality; inpatient complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; and post-discharge mortality and readmission rates for heart attack, heart failure, and pneumonia. The study has been annually conducted since 1993. Memorial Hermann has been recognized with this honor five times.
In addition to the system receiving recognition, Memorial Hermann Memorial City Medical Center was honored in the large community hospital category and Memorial Hermann Sugar Land Hospital in the small community hospital category.
“This recognition underscores our strong and longstanding commitment to provide our patients with high quality, safe health care,” said Dan Wolterman, President and CEO of Memorial Hermann. “The award is a testament to the great work and dedication of our employees who strive daily to provide the highest level of care to our patients.”
An integrated health system, Memorial Hermann is known for world-class clinical expertise, patient-centered care, leading edge technology, and innovation. The system, with its exceptional medical staff and more than 20,000 employees, serves to advance health in Southeast Texas and the Greater Houston community.
“This year’s 100 Top Hospitals represent the highest national standards in hospital care and management today. They set the benchmarks for peers around the country to follow — consistently delivering outstanding quality of care, satisfaction, and community value at a reasonable cost,” said Jean Chenoweth, senior vice president for performance improvement and the 100 Top Hospitals® program at Truven Health Analytics.
“The majority of the 2014 award winners have produced year-to-year performance improvement, as well,” Chenoweth continued. “This speaks to the consistent focus on excellence by the entire organization and the men and women who serve patients.”
The study shows that if all hospitals in the U.S. performed at the level of this year's winners nearly 165,000 additional lives could be saved, almost 90,000 additional patients could be complication-free, more than $5.4 billion could be saved, and the average patient stay would decrease by half a day.
For the 100 Top Hospitals® study, Truven Health researchers analyzed public information — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare & Medicaid Services Hospital Compare website. More information on this study and other 100 Top Hospitals research is available at 100tophospitals.com.
About Memorial Hermann
An integrated health system, Memorial Hermann is known for world-class clinical expertise, patient-centered care, leading edge technology, and innovation. The system, with its exceptional medical staff and more than 20,000 employees, serves to advance health in Southeast Texas and the Greater Houston community. Memorial Hermann’s 12 hospitals include three hospitals in the Texas Medical Center, including the Texas Trauma Institute – a level I trauma center which houses the Life Flight® air ambulance – a hospital for children and a rehabilitation hospital, eight suburban hospitals, and a second rehabilitation hospital in Katy. The system also operates three Heart & Vascular Institutes, the Mischer Neuroscience Institute, three Ironman Sports Medicine Institute locations, cancer centers, imaging and surgery centers, sports medicine and rehabilitation centers, outpatient laboratories, a chemical dependency treatment center, a home health agency, a retirement community and a nursing home. As an Accountable Care Organization, the system also offers employers health solutions and health benefit plans through its wholly owned Memorial Hermann Health Insurance Company.