A New Era for METRO Policing Begins

With the growing vibrancy of Houston's bustling streets and the steady hum of METRO buses and trains weaving through the city, a fresh face is stepping into one of Houston’s most critical leadership roles. On Friday, Ban Tien was sworn in as Chief of the METRO Police Department (MPD) by Houston Mayor John Whitmire and METRO Board Chair Elizabeth Gonzalez Brock. This moment not only marks the beginning of Chief Tien's tenure but also a significant milestone as he becomes the first Asian American to lead the department.  

A Leader with Proven Expertise

Chief Tien arrives at METRO after a distinguished 25-year career with the Houston Police Department (HPD), where he rose through the ranks to serve as Executive Assistant Chief of Police. His tenure at HPD earned him a reputation as a forward-thinking leader with a knack for navigating complex urban safety challenges.  

Mayor Whitmire praised Tien’s leadership skills during the swearing-in ceremony, saying, “As Houston continues to grow, so does the need for a collaborative response to public safety issues. Chief Tien is a proven leader who will boost coordination between departments, so we can have a united front against crime. My priority remains securing our neighborhoods for all families who call Houston home.”  

A Renewed Focus on Safety and Innovation  

Chief Tien's appointment comes at a pivotal time for METRO, as the agency doubles down on its commitment to safety and security. In 2025, METRO plans to invest $7.2 million into enhanced security measures. This includes a more visible police presence at transit stations, buses, and trains, as well as strategic deployment of officers to high-traffic areas. Other improvements include upgraded camera technology, better lighting, and security fencing—measures designed to reassure Houston's residents that METRO is as committed to their safety as it is to connecting the city.  

Chair Elizabeth Gonzalez Brock highlighted the broader vision for METRO under Tien’s leadership. “METRO’s vision to build a robust transit culture is not just ambitious – it is essential for great cities,” said Brock. “The future of mobility hinges on people knowing that they are safe to ride METRO, to drive, and to walk around. Under Chief Tien’s leadership, METRO PD will work with law enforcement agencies to support a more connected and vibrant region.”  

The Responsibilities Ahead

As Chief of MPD, Tien oversees a dedicated team of licensed officers accredited by the Texas Commission on Law Enforcement. These officers regulate all aspects of METRO’s extensive system—riding buses and rails, policing platforms and shelters, patrolling roadways and facilities, and collaborating with other law enforcement agencies to ensure a safe transit environment.  

Reflecting on his new role, Chief Tien expressed gratitude and determination. “I am grateful to have served for 25 years with HPD under the confident leadership of Chief Noe Diaz. My time spent in service to the City of Houston has prepared me for this leadership role at MPD,” he said. “A united front is critical for addressing the complex challenges facing urban policing, and I am ready to serve my community in this new capacity to ensure we have effective strategies that protect METRO customers, employees, and all citizens alike.”  

A Historic Appointment for a Growing City

Chief Tien’s appointment is not just a leadership transition—it’s a reflection of Houston’s diversity and its future. His historic role as the first Asian American to lead METRO PD underscores the city’s commitment to representation and inclusion.  

In a metropolis as dynamic and diverse as Houston, public transit is a lifeline for millions. With Chief Tien at the helm, METRO is poised to enhance its role as a safe, reliable, and connected transportation network, ensuring that every passenger feels secure as they navigate the heart of the Bayou City.  

The Path Forward

As Houston continues to grow, so too will the challenges of urban policing. But with Chief Tien’s expertise, innovative vision, and commitment to collaboration, METRO is on track to meet these challenges head-on. Whether you’re catching a bus downtown, riding the rail to a Rockets game, or simply walking near a transit facility, you can be assured that METRO PD is working tirelessly to keep the city moving—safely and securely.  

Welcome to the next chapter of Houston’s public safety story, where leadership, innovation, and unity drive progress. Chief Ban Tien is ready to lead, and Houston is ready to ride.

For more info, visit RideMETRO.org