United CEO Oscar Munoz
Stories this photo appears in:
Statement from United Airlines Regarding Resolution with Dr. David Dao
We are pleased to report that United and Dr. Dao have reached an amicable resolution of the unfortunate incident that occurred aboard flight 3411. We look forward to implementing the improvements we have announced, which will put our customers at the center of everything we do.
United Passenger David Dao Swung Fists Violently, Officers' Reports Say
The United Airlines passenger who was left bloodied and bruised after being forcibly removed from a flight earlier this month was swinging his arms, his hands balled into fists, as officers from the Chicago Department of Aviation tried to pull him out of his seat, according to incident reports from the officers involved.
United CEO Oscar Munoz: No one has been fired over passenger incident
"It was a system failure," said CEO Oscar Munoz in response to a reporter's question on Tuesday. "There was never a consideration for firing an employee or anyone around it."
United CEO Finally Apologizes After Passenger Was Dragged Off Flight
After people were horrified by video of a passenger getting dragged off a full United Express flight by airport police, the head of United’s parent company said the airline was reaching out to the man to “resolve this situation.”
