Empty vials of the Pfizer COVID-19 vaccine are seen at a first come first serve drive-thru vaccination site operated by the Lake County Health Department on January 28, 2021 in Groveland, Florida.
Credit: Paul Hennessy/NurPhoto/Getty Images
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When tech support is life or death: Family and strangers mobilize to get seniors vaccinated
Stefanie Thompson tried for three weeks to help her parents and stepmother, each of whom have preexisting medical conditions, register for appointments to get a Covid-19 vaccine. She called reservation hotlines and woke up early to attempt signing them up on pharmacy and hospital websites. No luck.
