Electric Amazon delivery vans charge their batteries at an Amazon facility in Chicago, 2022.
Mandatory Credit: Mustafa Hussain/Getty Images
Stories this photo appears in:
Five ways technology is changing how you get your online shopping and takeout deliveries
In recent years, we’ve grown accustomed to the sight of Amazon vans and courier cars bringing packages to our doors. But according to consultancy firm McKinsey, the growth of e-commerce since the Covid pandemic has “put huge pressure on the last-mile delivery system” – the final stage of the delivery process, where parcels are transported from warehouse to customers.

