Starbucks is implementing a new code of conduct for customers.
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Starbucks ends its ‘open-door’ policies
Starbucks doesn’t want to be America’s public bathroom anymore. Starbucks is scrapping a policy that had let anyone hang out at its cafes or use the restrooms without making a purchase. The new rules are part of a larger effort to improve Starbucks’ cafe experience and deter homeless people and non-paying customers who have come to use Starbucks solely for shelter and bathroom access – but they reverse a policy that was put in place after one of the company’s biggest-ever PR disasters.
