In today's digital age, there's an undeniable urgency to ensure everyone keeps pace with the rapidly evolving online world Wilson-Scott, EVP and Chief Diversity Officer for Comcast Corporation & President of the Comcast NBCUniversal Foundation, astutely remarked, “The key to closing the digital divide goes beyond just mere access to the Internet.” And in Houston, this philosophy is being put into action.

Residents like Ms. Jo Ethel and Kenneth Lee Harvey have become the beacons of this transformation. Their stories, symbolic of empowerment and digital resilience, owe their success to the guiding hand of digital navigators. This initiative is a robust collaboration between the City of Houston Complete Communities, Comcast Texas, and SERJobs.

The genesis of this program can be traced back to November 2022. That's when Comcast Texas launched their ambitious $150,000 digital navigator pilot program. Witnessing its monumental impact, additional funding was infused to extend its benefits through 2024. This effort aligns perfectly with the objectives of Comcast’s Project UP, a $1 billion endeavor aimed at not just connecting individuals to the Internet but fostering digital literacy, advancing economic growth and nurturing the upcoming wave of innovators, storytellers, and creators.

For Jo Ethel, the journey with her digital navigator instilled in her the proficiency to manage her telehealth appointments with newfound independence. Kenneth Lee Harvey, on the other hand, channeled his training to spearhead his job search, earning him the title of “The Computer Cowboy”. Their success stories, encapsulated in documentary-style narratives, were unveiled to a wide audience during a gathering at Comcast's Philadelphia headquarters.

And this digital enlightenment is not confined to just Jo and Kenneth. All Houstonians can access it. To start their own journey towards digital empowerment, residents can simply reach out to SERJobs at 713-773-6000 or email digitalnavigator@serhouston.org. This gateway to the digital world is free, ensuring that everyone can benefit.

The message is clear: In Houston, the approach to bridging the digital divide isn’t just about access; it's about empowerment, knowledge, and opportunity. So, for all aspiring "Ms. Independents" or "Computer Cow- boys" out there, the digital navigators are ready to pave your path to the future. Don't let this chance to be a part of Houston's digital renaissance pass you by.

For more info, visit Comcast.com