Washington, D.C. — In response to growing concerns about persistent mail delivery delays at the North Houston and South Houston Distribution Processing Centers of the United States Postal Service (USPS), Congressman Al Green and Congresswoman Sylvia Garcia took proactive measures to address the issue. On Wednesday, January 31, 2024, the dynamic duo convened a crucial meeting with the Inspector General for the USPS.

During the meeting, the Office of the Inspector General (OIG) disclosed an ongoing audit of the South Houston (Missouri City) Local Processing Center. The audit aims to identify operational challenges contributing to the backlog of packages and delays in mail deliveries. While the Inspector General could not provide immediate solutions to the issues at hand, she expressed genuine concern about customers' reported difficulties in reaching USPS personnel for information.

Acknowledging recent staffing challenges across USPS that may be impacting performance at Houston facilities, the Inspector General assured that a comprehensive report with recommendations would be delivered once the audit is complete. The meeting highlighted the commitment of Congressman Al Green and Congresswoman Sylvia Garcia to hold USPS accountable for ensuring reliable and efficient mail delivery services for their constituents.

Congresswoman Sylvia Garcia emphasized the importance of constituents' voices and their demand for improved USPS services. "Our constituents have made their voices heard loud and clear: USPS has failed them. This is unacceptable, and we will continue to work on this matter until reliable mail delivery is once again the norm," stated Congresswoman Garcia.

Congressman Al Green echoed these sentiments, stating, "While efforts are being made to deal with the unreasonable mail delay problems, we'll await the USPS' comprehensive report on the North and South Houston facilities. This should provide some transparency as well as recommendations to facilitate improved delivery service." Congressman Green and Congresswoman Garcia plan to tour the facilities before the March elections, underscoring their commitment to addressing the challenges faced by USPS in Houston.

Additionally, both representatives advocate for an on-site customer service agent stationed at the Missouri City plant to provide immediate assistance to customers experiencing mail delay issues. The collaborative efforts of Congressman Al Green and Congresswoman Sylvia Garcia exemplify their dedication to ensuring that essential services are delivered with efficiency, timeliness, and a commitment to seamless operations for their constituents. As they await the results of the USPS audit, their focus remains on advocating for reliable and transparent mail delivery services in Houston.

For more information, visit algreen.house.gov