Southwest Airlines planes are pictured here at Baltimore Washington International Airport (BWI) on December 28.
Mandatory Credit: Jim Lo Scalzo/EPA-EFE/Shutterstock
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Southwest makes frequent flyer miles offer while lots of luggage remains in limbo
Southwest Airlines is offering a new appeasement to some customers after last week's glut of cancellations while the misplaced baggage fiasco could grind on for another week or longer.
